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ITS Training and Development Facilitation Team Members


Joanne Riddle
Property & Casualty Facilitator

Joanne is an Insurance industry professional with 33 years of proven Property and Casualty experience. Having worked in underwriting, claims, and as a licensed agent provides Joanne with a broad base of knowledge and experience. She was also an executive for a software vendor that developed processing systems for MGA’s and insurance companies. For the past eight years Joanne has worked as a consultant for Property and Casualty carriers that brought a new depth to her understanding of the industry.

In addition to here facilitation with CTDServ, Joanne has prepared and delivered business related training seminars for the local community college business development center, encouraging learning by initiating interaction within the seminars.



David Sarnowski, CPCU, CIC, CLU, ChFC
Property & Casualty Facilitator

Dave is currently Vice President of Marketing and Operations for a General Agency in California.  He has over 20 years of insurance experience primarily in marketing, underwriting and operations.  He has designed and implemented all phases of direct response marketing programs targeted at underserved customers.  In addition he has managed a large sales force, an internal advertising operation and a retail insurance agency.

He has an undergraduate degree in accounting from the University of Wisconsin-Oshkosh and a MBA from the University of Saint Thomas.  Along with numerous financial and insurance designations, Dave is currently an adjunct professor for the University of Phoenix.  He teaches Marketing, Consumer Behavior, Public Relations and Sales Management classes to adult learners.


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